Dubsado's biggest strength is configurability
There is a reason people build entire businesses around setting up Dubsado. The product gives service businesses a lot of control over the way clients move through their process.
- A lead can submit a custom form.
- That submission can create a project.
- A workflow can send an email, then a questionnaire, then a contract.
- Then a scheduler, then another message.
- Tasks and project statuses can change automatically along the way.
If your process is unique and the software needs to bend around it, that depth matters. Worklyn takes a more opinionated approach.